Property Rules
PROPERTY RULES (ANNEX B)
For the purposes of these Rules, "Property" shall be understood to mean, without distinction, both the building or place where the Lodging Services that are the subject of the Contract are provided as a whole, and the space, room or apartment specifically Reserved by the Guest. When specific reference is made to "the private spaces of the Property," the latter shall be understood.
In accordance with the provisions of the Contract, during their stay at the Property and by the mere fact of using it, the Guest and their companions and visitors shall be subject to the following rules:
The Host is not responsible for valuables, documents, jewelry, money, etc., left behind in the private spaces or public areas of the Property if they are not deposited in the safe-deposit boxes and registered.
Check-out time is 11:00 a.m. If you wish to change the check-out date or time, or add a companion, you must notify the Host and pay the current prices according to the Rate List (Annex C).
If you require complementary services, you must request the Complementary Services Price List (Annex D).
Damage to or loss of the Property, its furnishings, fixtures or finishes, duly verified in accordance with the depreciation of the asset, will be charged automatically to the Guest through the pre-authorized payment method.
Every person occupying the Property must register in advance on the Registration Form (Annex A) and observe the standards of hygiene and social coexistence.
Access to the Property with any type of weapon is strictly prohibited without the corresponding valid license or authorization, under articles 24 and 35 of the Federal Law on Firearms and Explosives. In these cases, carrying weapons must not disturb the peace and order of the Property.
Only assistance dogs or companion dogs previously authorized by the Host are allowed at the Property.
Dogs must be on a leash or harness at all times in all publicly accessible spaces, and may not be left alone at any time, not even inside the private spaces of the Property.
The private spaces of the Property must be used exclusively for residential purposes, and both the Guest and their companions must take care of them as if they were their own.
Removing furniture, linens, household items, decorative items or any other object from the private spaces of the Property is prohibited.
Activities that generate noise affecting others, or that disturb public order or the social interest at the Property, are not permitted.
Conduct that is contrary to the rules, or that is offensive or discriminatory, is not permitted at the Property.
Smoking is not permitted in the private spaces of the Property or in any enclosed publicly accessible spaces of the Property.
The Host must notify the competent authorities if the safety of people is affected, public order or the social interest is disturbed, or a crime may be committed at the Property.
The competent authorities must be allowed access to the private spaces of the Property in any of the cases listed in the previous item; otherwise, the use of public force will be permitted.
Use of the parking, where applicable, is a courtesy of the Host, so the Host is not responsible for material damage, theft or loss, total or partial, suffered by the Guest's vehicle or the items inside it.
Recordings from the security cameras located in publicly accessible spaces may only be provided to competent authorities that request them for justified reasons.
No later than the day of Check-out, the Guest must have paid the total Lodging Rate and the total price of the complementary services.
Entering other private spaces, apartments or rooms without the express consent of their occupants is strictly prohibited, and only provided that the occupancy capacity allows it.
Quiet hours at the Property are from 11:00 p.m. to 9:00 a.m.
All items left behind at the Property will be removed and stored at the Guest's expense, according to the rate set out in the Rate List (Annex C).
The Guest shall carry out their activities avoiding generating any type of pollution and affecting health, air quality, the climate, environmental conservation, ecological protection, or causing damage to the environment, biodiversity and natural resources.
