Question 1

Where do I find my reservation number?

Accepted Answer

It depends on where you booked. Booking.com: your "Confirmation number" (10 digits), in your confirmation email and in your Booking account. Airbnb: an alphanumeric code like HMXYZ1234, in the Trips section of your account. Expedia / VRBO: your itinerary number or booking ID. Directly with Nomadier: the number in the confirmation email you received when you booked. If you can't find it, email frontdesk@nomadierliving.com with your name and dates and we'll send it to you. Any format works: our system searches all of them automatically.

Question 2

How long until my invoice arrives?

Accepted Answer

3 to 5 business days after you submit the completed form. The invoice is sent to the email address you entered in the form. If you haven't received it after 5 business days, check your spam folder and then email us at frontdesk@nomadierliving.com.

Question 3

What is the deadline to request my invoice?

Accepted Answer

Under SAT rules, the invoice must be issued within the same calendar month in which the payment was made. If you paid on March 15, you have until March 31 to request it. After that date it can no longer be issued. This is an SAT regulation, not a Nomadier rule.

Question 4

What is the Mexican tax certificate (CSF) and how do I get it?

Accepted Answer

It's an SAT document that proves your tax details (RFC, business name, tax regime and address). Sending it is optional. If you send it, it speeds up issuance and reduces data-entry errors. If not, we use the details you enter in the form. To download it: go to sat.gob.mx, log in with your RFC and password or e.firma, click "Generar constancia" and a PDF downloads. That's the file to send us. It's free and takes 2 minutes.

Question 5

Which CFDI use should I choose?

Accepted Answer

G03 General expenses is the most common option if you plan to deduct the expense (business travel, etc.). S01 No tax effects is for when you only need the invoice as proof of payment and won't deduct it. CP01 Payments is only if you paid in installments and doesn't apply to single payments. If in doubt, G03 is the right choice in 90% of cases. If your accountant needs a different one, they'll tell you.

Question 6

I paid with a company card. What information do I enter?

Accepted Answer

Enter the company's details, not your personal ones. Business name: the company's exact name as it appears on its CSF. RFC: the company's RFC (12 characters for companies). Tax regime: usually 601 General de Ley Personas Morales. CSF (optional): if you send one, send the company's certificate, not yours. If you paid with a personal card but want to invoice a company, that works too. Just make sure your company has authorized you to use its tax details.

Question 7

I paid in USD. Will the invoice be in USD or MXN?

Accepted Answer

The invoice is always issued in Mexican pesos (MXN), since we are a Mexican company. In the "Amount paid (MXN)" field, enter the equivalent amount shown on your confirmation or bank statement. If your confirmation is in USD, multiply by the exchange rate on the day of payment. Note: our system checks that the MXN amount matches a reasonable exchange rate (13–22 MXN/USD). If it's outside that range, we verify it manually.

Question 8

I entered wrong information. What do I do?

Accepted Answer

If you haven't received the invoice yet, fill in the form again with the correct details. We automatically detect that it's the same reservation (by RFC and reservation number) and update it. If you've already received the invoice and it has errors, reply to the invoice email or write to frontdesk@nomadierliving.com with your reservation number and the detail to correct. We cancel the incorrect invoice and issue a new one (this must be done within the same calendar month).

Question 9

Is my data secure?

Accepted Answer

Yes. Your tax details are stored only to issue your invoice and meet SAT obligations. We don't share them with third parties, except our authorized accounting firm. We comply with Mexico's Federal Law on the Protection of Personal Data Held by Private Parties. The connection to this form is encrypted (HTTPS).

Question 10

I did not receive a confirmation after submitting. What do I do?

Accepted Answer

After submitting, you should receive a confirmation email right away (also check your spam folder). If it doesn't arrive within 5 minutes: check that the email address you entered has no typos, try submitting the form again, and if it still doesn't arrive, email frontdesk@nomadierliving.com with your reservation number.

CFDI Invoice

For international guests: you probably need a regular receipt, not a CFDI

Data protected

3-5 business days

You get confirmation

Invoice Request

Reservation details. Find them in your Booking, Airbnb, Hostaway or other booking platform confirmation.

Tax information (Receiver). Information as it appears on your Mexican tax certificate (CSF).

Tax address. Optional, but recommended for invoices that include an address.

Invoice delivery. We will send your CFDI to this email once issued.

Documents (optional). If you have your Mexican tax certificate (CSF) or your reservation confirmation PDF handy, email them to frontdesk@nomadierliving.com with your reservation number. It speeds up the process. Not required.